HOW DO I BOOK A TRIP?
Tour reservation may be booked by phone or in person. We require a credit card to secure your reservation and highly recommend booking in advance to ensure that your trip doesn't fill up. As with all adventure outfitters a
release agreement and assumption of risk form is required before we put you on the water. You may fill the forms out in advance or complete them upon arrival.
HOW DO I CANCEL A TRIP?
As with tour reservations, cancellations must be made by phone or in person. If you must cancel your trip or reduce the number in your party, a 72-hour cancellation notice is required. The cancellation window allows for fair treatment of our guides, since we schedule them to work once a tour has been booked. Cancellations
will not be accepted through email.
WHEN SHOULD I ARRIVE?
We request that you arrive
one hour prior to your scheduled tour time. This allows us enough time to go through the pre-tour steps neccessary for each tour we run. If you are a little behind, please call to let us know.
WHAT DOES ERBA PROVIDE?
Almost everything. We give you a kayak, paddle, lifejacket, sprayskirt, transportation, and phenomenal guides.
HOW MANY GUIDES WILL BE WITH US?
We send out one guide for every four clients. It's a ratio that's worked quite well for us over the years.
WILL I FLIP OVER?
The kayaks we use are extremely stable. You probably won't flip over while paddling with us. But our guides are all skilled at kayak rescue, and the entire process is as painless as a quick dip in the water.
WHAT IF THERE'S A STORM?
We might have to cancel a trip in the event of high winds or lightning threat. Ignore your local weather forecaster however and leave the weather predictions to us. We're pretty good at it. If we had to pull a trip off the water early you'll receive a full refund or may apply the cost towards another tour. We do not cancel trips just for rain. Kayaking is a water sport afterall.
WHAT CLOTHES SHOULD I WEAR?
A bathing suit or shorts, t-shirt or a light top-layer. A light nylon rain jacket if there's a potential for a little rain. If it's chilly avoid jeans or sweatshirts. Cotton likes to stay wet and cold. A polar fleece and polyester tops works really well for colder days.
HOW ABOUT ON MY FEET?
Your feet will probably get wet. Paddle barefoot, in flip-flops, crocs, old sneakers, water shoes. Whatever you like.
WHAT ELSE SHOULD I BRING?
Water! Suntan lotion, a hat, sunglasses attached to a strap, a snack, a change of clothes. And more water can't hurt.
WHAT ABOUT MY CELLPHONE AND IPAD?
We suggest you leave em behind. The Eskimos didn't need them to kayak. However, we do have dry-bags to borrow or purchase, if you prefer to bring along salt-water sensitive items.